Goodcall vs Smith.ai AI Receptionist

Goodcall charges per unique caller; Smith.ai's AI Receptionist charges per call and can hand off to live receptionists. If you get a lot of repeat callers, or want a human safety net, the gap between them matters.

Data checked 2026-10-16 · No winner picked; the numbers are below

Side by side

Item	Goodcall	Smith.ai AI Receptionist
Starting price	$79/mo	$0/mo
Billing model	Per unique caller	Per call
Plans	Starter: $79/mo, 100 unique customers/mo (about 150 calls) (Then $0.79 per extra unique customer) Growth: $129/mo, 500 unique customers/mo (about 750 calls) (Then $0.26 per extra unique customer) Scale: $299/mo, 2,000 unique customers/mo (about 3,000 calls) (Then $0.15 per extra unique customer) Enterprise: Not published, 2,000+ customers/mo (Custom volume pricing)	Free: $0/mo, 25 calls/mo ($3.00 per call after that) Pro: $150/mo, 75 calls/mo (150 and 300-call options at lower per-call rates) (Per real call $2.00 / $1.80 / $1.67 on the 75 / 150 / 300-call options; extra calls $2.50 / $2.30 / $2.17) Enterprise: $500/mo, 300 calls/mo (500 and 1,000+ options) (Per real call $1.67 / $1.60 / custom; extra calls $2.17 / $2.10 / custom)
Overage	$0.79 / $0.26 / $0.15 per extra unique customer (Starter / Growth / Scale). No per-minute charges.	$3.00 (Free), $2.50–$2.17 (Pro), $2.17–$2.10 (Enterprise) per extra call
Annual discount	Unknown	unknown (6-month plan offered via sales)
Free trial	Free demo agent; pay when you connect a number	Free plan (25 calls/mo)
Books appointments	yes (booker worker; native scheduling per vendor)	yes (AI Scheduling via Calendly & more)
ServiceTitan	Vendor claim Vendor page lists 'native integrations with Housecall Pro and ServiceTitan'	Unknown
Jobber	Via Zapier	Unknown
Housecall Pro	Vendor claim Also a Zapier template on zapier.com/apps/goodcall/integrations	Unknown
Google Calendar	Vendor claim	Unknown Pricing page names Calendly; Google Calendar not named
Trades focus	Pricing copy aimed at solo operators and shops booking work by phone; trade-specific landing pages	General; testimonials skew legal/professional services
Human backup	no (AI only)	yes – can transfer to live North America-based receptionists
Languages	Unknown	Unknown
Source	goodcall.com · checked 2026-10-16	smith.ai · checked 2026-10-16

Integration badges

Native Vendor's own page (or the software's marketplace listing) says it books or syncs directly.
Via Zapier Only through a Zapier connector. Usually creates a contact, not a booking.
Vendor claim Vendor marketing claims it; we couldn't confirm the details.
No Doesn't work with it (e.g. a product built only for another platform).
Unknown Nothing published that we could find. It may exist; ask the vendor.

Underlined badges link to their source.

Worked example: 100 calls a month

Assumptions: 100 calls a month, 3-minute average call (300 minutes total), 100 unique callers, every call counted (no spam or short-call exclusions). Monthly billing, before taxes, phone-number fees and anything not on the pricing page. Your real bill depends on your call length and mix.

Goodcall

Starter plan $79/mo includes 100 unique customers; this example uses 100.

No overage (within allowance).

Estimated: $79/mo

Repeat calls from the same customer count once, so with fewer unique callers the cost could be lower.

Source: goodcall.com · checked 2026-10-16

Smith.ai AI Receptionist

Free plan $0/mo includes 25 calls; this example uses 100.

75 extra calls × $3.00 = $225.00

Estimated: $225/mo

Pro plan $150/mo includes 75 calls; this example uses 100.

25 extra calls × $2.50 = $62.50

Estimated: $212.50/mo

Assumes the first listed Pro overage rate ($2.50) applies to the 75-call Pro option. The 150-call Pro option is priced per call ($1.80 × 150 calls, about $270/mo), which costs more at this volume.

Source: smith.ai · checked 2026-10-16

FAQ

What do Goodcall and Smith.ai AI Receptionist cost at 100 calls a month?

Assuming 100 calls, 3-minute average calls and 100 unique callers, using published prices checked 2026-10-16: Goodcall: Starter $79. Smith.ai AI Receptionist: Free $225, Pro $212.50. Before taxes and any fees not listed on the pricing page.

Which one books appointments?

Goodcall: yes (booker worker; native scheduling per vendor). Smith.ai AI Receptionist: yes (AI Scheduling via Calendly & more). (Checked 2026-10-16.)

Is there a free trial?

Goodcall: Free demo agent; pay when you connect a number. Smith.ai AI Receptionist: Free plan (25 calls/mo). (Checked 2026-10-16.)

Which field-service software do they connect to?

Goodcall: ServiceTitan: Vendor claim; Jobber: Via Zapier; Housecall Pro: Vendor claim. Smith.ai AI Receptionist: ServiceTitan: Unknown; Jobber: Unknown; Housecall Pro: Unknown. (Checked 2026-10-16.)

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